Customer service is at the heart of our business. We make sure we have market leading policies and product offers and invest heavily in customer service. We offer 60 day product returns and up to 3 years product guarantee which cannot be rivalled in our market place. We also offer interest free credit on our premium range of Aqua Moda branded water features, again a first in our market. We closely monitor customer feedback and aim to offer outstanding service to our customers throughout the year. It is therefore with great pleasure that we recently received a letter from the Managing Director of Feefo who handle our independent product and service reviews for us. I've posted it to this post for reference:


Hi,

Congratulations, you have achieved the high standard required to win the: Gold Trusted Service Award 2018!

Well done on maintaining an average score of over 4.5, while collecting over 500 reviews. We’re delighted to award you our most prestigious accolade.

Be sure to share your success on social media with the hashtag #FeefoTrusted and let the world know!

Congratulations again on winning the Gold Trusted Service Award 2018!

Best regards,
Andrew Mabbutt
CEO